
We believe that looking after our customers after they have purchased a product is
as important as the initial sale itself. That's why we offer full warranty and
service programmes, whether you are buying outright or leasing our equipment.
Outright
purchase:
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Extended warranty available on request and at point of sale.
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An option on parts, labour or both, return to base or on site.
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Service agreements, such as a cell cleaning service for air cleaners, Icemakers, Glasswashers,
Big Screen Projectors provided on a monthly, bi-monthly or quarterly basis.
Lease rental:
You always have complete reassurance with our lease rental package, thanks to:
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Full parts and labour warranty on all our products for the term of the lease.
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All servicing programmes for the period of the lease.
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Loan replacement equipment available in the event items can not be repaired on site.
The service you can expect:
With over 30 years experience we have developed an extensive customer service programme
to give you total peace of mind. With Wessex you can rely on:
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A 24-hour breakdown service, with mobile communication for a speedy response.
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A dedicated team of after-sales service engineers, all fully trained on each
individual product.
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The latest repair procedures, backed by the manufacturers.
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Fully equipped and stocked vans.
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A complete national coverage.
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A dedicated service team to oversee customer requirements.